extendedReach Support
Contact Christine Dowd or Heber Ramirez
Any other technical support including phone
Contact AIT by email or phone 602-438-1100
Email servicedesk@accountabilit.com with description of issue, level of priority and screenshots if applicable.
The following guide will help you determine the level of priority:
- General Support – low impacting issues with a workaround but needs a fix
- High Priority – cause a work stoppage for a user or group of users
- P1 Priority – work stoppage for the company or department that needs immediate attention
- P2 Priority – work stoppage for a single app or server that needs immediate attention